Waste Management recently sent a notification letter to select residents who are receiving a service day change in the upcoming weeks. These changes are part of Waste Management's ongoing efforts to achieve operational excellence and to ensure the safety of its employees and our community.
It has come to our attention that some residents may have received a letter with an incorrect start date for the new scheduling information. Please note, if you have received a letter regarding a change to your service day, this change will not take effect until the week of March 29, 2021.
You will receive an automated notice from Waste Management reminding you of this change the week prior to your service day. Please ensure your preferred contact information is up to date by setting your preferences on your online wm.com account. Waste Management appreciates your patience and apologizes for any inconvenience this may cause. If you have any questions or need assistance, please contact Waste Management Customer Service at 949-642-1191 or email@example.com