Frequently Asked Questions

How can I advertise in the Irvine Senior Connection newsletter?

Do you offer any assistance programs?

How can I use the computer lab?

Are there any cultural programs I can participate in?

How can I donate to Irvine Senior Services?

Do you offer English mentoring?

How can I become an entertainer for Senior Services?

Does Senior Services offer any excursions?

How can I use the Fitness Center?

What fitness classes are offered by Senior Services?

What is a Gold Card?

How do I become a Health and Education presenter?

How do I become an instructor?

Do you have to be an Irvine resident to come to the senior center?

How do I register for Irvine Valley College classes offered at Senior Services?

Does the senior center serve lunch/meals?

How do I find out what is on the lunch menu?

Do I have to be a member to participate at the senior center?

How do I register for Irvine Meals on Wheels?

What is OLLI?

What recreational programs does Senior Services offer?

Where can I find referrals, consultations, resources or information?

How do I register for classes?

Do you offer scholarships to help pay for programs?

What is the Senior Services Strategic Plan?

How can I become a Senior Services volunteer?

What special events do you have?

Do you offer any support groups?

Does the Senior Center offer transportation?

Answers to the Frequently Asked Questions
 

How can I advertise in the Irvine Senior Connection newsletter? 
The Irvine Senior Connection newsletter is produced bimonthly by Irvine Senior Services and is tailored to adults age 50 and older residing in Irvine. Advertising in the Irvine Senior Connection is a unique opportunity to reach out to a growing audience that is as diverse in their activities as they are in their cultural background. For assistance or to get a copy of the current advertising packet, contact Kristen Reid at kreid@cityofirvine.org or 949-724-6817.

Do you offer any assistance programs?
A variety of free consulting programs are available for older adults. Meet one-on-one with trained professionals. For more information or to make an appointment, please call the Keen Center for Senior Resources at 949-724-6926 or visit cityofirvine.org/keencenter.

How can I use the computer lab?
Lakeview Senior Center has a computer lab for adults ages 50 and older. To become a member, visit the Lakeview Senior Center to:

  • Complete Program Registration Form
  • Pay your year membership dues ($17 for Irvine residents , $22 for non residents)
  • Sign Computer Lab Rules and Regulations
  • Receive personal login information

For more information, call 949-724-6900 or visit the Computer Lab webpage.

Are there any cultural programs I can participate in?
Irvine Senior Services offers a variety of cultural interest groups/clubs. Visit the Special Interest Groups webpage, or click a title below for more information:

How can I donate to Senior Services?
You may donate in person at the Lakeview or Rancho Senior Centers or online at irvinegives.org. Your donation (financial, in-kind or volunteer service) can help provide food, friendship and other critical services that allow seniors to remain healthy and safe. Your investment helps shape a stronger, healthier Irvine senior community. For more information, download the Irvine Senior Services Donor Opportunities brochure or visit  irvinegives.org.

Do you offer English mentoring?
Irvine Multicultural Association (IMA) offers weekly English lessons with volunteer mentors. For more information, contact Ellen Welch at 714-296-4915 or ellen.welch@gmail.com.

How can I become an entertainer for Senior Services?
Irvine Senior Services books entertainment for select events throughout the year. Interested performers must submit the appropriate proposal (paid or volunteer) to mstevens@cityofirvine.org. All potential performers are placed on an interest list and will be contacted if services are needed.

Does Seniors Services offer any excursions?
Senior Services offers a variety of day excursions throughout the year. For a list of upcoming trips, call the Rancho Senior Center at 949-724-6800. Irvine Senior Travelers coordinates a variety of day and extended trips to meet the needs of senior travelers. For a listing of trips, call 888-882-8714 or visit the Irvine Senior Travelers page.

How can I use the fitness center?
The Rancho and Trabuco Fitness Centers are committed to providing seniors with a safe and comfortable workout environment. both centers are designed for adults age 50 and older, and feature a selection of cardiovascular and strength training equipment. To become a member, visit the Rancho Senior Center or Trabuco Center to:

  • Attend an orientation (schedule your orientation in-person at the Rancho Senior Center)
  • Finalize all memberships forms and register

Annual Cost for Irvine Seniors:
Gold Card Members              $55
Non-Gold Card Members      $80
Orientation Fee (on start-up) $10
Gold Card                              $10

For more information, call the Rancho Senior Center or Trabuco Center or visit the Fitness Center webpage.

What fitness classes are offered by Senior Services?
Senior Services offers a variety of health and fitness classes. For a complete list, visit the Fitness Center webpage.

What is the Gold Card?
Become a Gold Card member and begin enjoying the benefits of membership today! For adults ages 50 and older, Gold Card members enjoy benefits, such as discounts for the Rancho and Trabuco Fitness Center and other specified classes and priority registration for selected programs and events. For more information, call 949-724-6900 or visit the Gold Card webpage.

How can I become a Health and Education presenter?
Health and Education presentations are held on Mondays from 10 to 11:30 a.m. at the Lakeview Senior Center and Thursdays from 10-11:30 a.m. at the Trabuco Center. Our average attendance is 25 participants.  If you are interested in being a presenter, please complete the Health and Education Program Proposal. Be sure to complete both sides of the proposal and be as detailed as possible, this will help in the review process. Completed proposals can be emailed to mstevens@cityofirvine.org

How can I become an instructor?
Whether it’s a volunteer or a paid instructor that you are interested in becoming, we want to hear from you! Please complete the Program Proposal, providing as much detail as possible. Completed proposals can be emailed to lmurphy@cityofirvine.org

Do you have to be an Irvine resident to come to the senior center?
No. Some programs may require an additional non-resident fee.

How do I register for Irvine Valley College classes offered at Senior Services?
Online Registration Procedures:
1. Go to www.123GetSmart.com
2. Click on the link to the left column for Emeritus
3. Select Class Category (e.g., Fitness) in the blue column on the left.
- Class sections are on the right in alphabetical order (click on the class you want).
- Or you can enter the four-digit activity number from this brochure in the activity search box.
4. Click on the Class Course Number for the section you want.
5. Click the “Add” button.
6. RETURNING STUDENTS ONLY: Enter your account number and PIN.
- If you need this information re-sent to you, please call 949/451-5555.
- Or e-mail your request to ivccommunityed@ivc.edu.
NEW STUDENTS ONLY: Proceed to click on “Create New Account.” (Your previous IVC Student Number and Pin Number do not work on this system.)
- Fill in all of your personal contact information.
7. The class will now be added. You can select under the “Client” column whom you would like registered in the course.
8. Now you can choose the button to continue shopping for more classes or “Go to Checkout.”
9. Complete your credit card information and click on “Complete Transaction.”

Does the senior center serve lunch/meals?
The Rose Garden Cafe, located at the Lakeview Senior Center, serves lunch Monday-Friday. Come enjoy nutritious, delicious entrees served to you at the table by our wonderful volunteers. You are not only receiving a meal at the Rose Garden Cafe but great service in a social atmosphere. For more information, call 949-724-6900 or visit the Rose Garden Cafe webpage.
Lunch is served Monday through Friday from 11:45 a.m.-12:30 p.m.
Suggested donation* of $4 for persons age 60 and older
$5 fee for adults age 59 and younger
*The Senior Lunch Program is partially funded by the Older Americans Act. Services are provided on a donation basis, and no qualifying senior is turned away due to inability to donate.

How do I find out what is on the lunch menu?
You can get a copy of the monthly lunch menu by:​

Do I have to be a member to participate at the senior center?
No. A membership is not required to participate in Senior Services programs; however, we do offer a Gold Card for adults ages 50 and older. Gold Card members enjoy benefits, such as discounts for the Rancho and Trabuco Fitness Center and other specified classes and priority registration for selected programs and events. For more information, call 949-724-6900 or visit the Memberships webpage

How do I register for Irvine Meals on Wheels?
Irvine Meals on Wheels Services are partially funded by the "Older Americans Act." Services are provided on a donation basis, no qualifying homebound senior is turned away due to inability to donate. Suggested donation of $5 per day for three meals. In order to be eligible for the Irvine Meals on Wheels program, you must meet all of the following criteria:

  • Irvine Resident
  • 60 years of age or older
  • Homebound and those living alone or at highest acuity receive highest priority
  • Unable to prepare nutritious meals or obtain meals from another source
  • Able to accept meals between 11:15 a.m. and 1 p.m. weekdays
  • Must have completed assessment performed by Irvine Meals on Wheels staff or volunteer

For more information, call 949-724-6910 or visit the Irvine Meals on Wheels webpage.

What is OLLI?
Osher Lifelong Learning Institute (OLLI) at University California, Irvine (UCI) is a dynamic group of seasoned adults–both retired and semi-retired–who enjoy literature, history, science, the arts and travel. OLLI at UCI members are intellectually curious, interested in discovering new facts, sharing ideas, and building a social connection with other like-minded individuals of their community. For more information, contact OLLI at 949-451-1403.

What recreational programs does Senior Services offer?
Senior Services offers a variety of recreation programs, including games, fitness, personal enrichment, and more. For a complete list, visit the Activities webpage.

Where can I find referrals, consultations, resources or information?
The Al and Dorothy Keen Center for Senior Resources, located in the lobby at Lakeview Senior Center, has information about a wide range of services and programs. Stop by and explore the many brochures and catalogs available on a variety of topics ranging from healthcare, health insurance, social security, safety, finances, alternative living, transportation, homecare and care giving. Our experienced, caring and trained team of staff and volunteers can get you started in the right direction. For more information, contact the Keen Center for Senior Resources at 949-724-6926 or visit the Keen Center webpage.

How do I register for classes?
There are three easy ways to register for a class:

Do you offer scholarships to help pay for programs?
The City of Irvine offers a scholarship program to help low-income Irvine residents participate in programs offered through the Community Services Department. The program has limited funds available. Scholarships are granted on a first-come basis after applications are reviewed and approved. The program may be closed to new applications when funds run low.
In order to submit an application, the following must be provided:

  • Proof of Irvine residency (most recent original gas or electric bill, less than 30 days old). No water bills, cable bills, phone bills or school lunch letters will be accepted. No photo copies or computer print out of gas or electric bill will be accepted;
  • A copy of your entire federal tax return for the most recent tax year. Only those individuals included on the tax return are eligible to apply for scholarship funds; (a tax transcript is not applicable.);
  • A copy of the two most recent employment check stubs, less than 30 days old and for each working adult listed on the tax return;
  • A copy of the W-2 from each working adult listed on the tax return. If self-employed, please provide 1099;
  • A copy of proof of any other income/support received. Please provide most recent award letter indicating monthly disbursement for child support, alimony, cash assistance, Social Security, disability, food assistance, child care assistance, etc.:
  • If you are unemployed, please provide the most recent unemployment benefit letter indicating your weekly unemployment benefits.

Please note: Without the above information, your application may be denied.

Completed applications and documents may be mailed or delivered to:
City of Irvine, Community Services
Youth Employment & Programs Office
14351 Yale Ave.
Irvine CA, 92604

View the scholarship application here. For additional information or questions, please call 949-724-6611.

What is the Senior Services Strategic Plan?
Community input used in the development of the Senior Plan was gathered from over 600 community members through five task forces, an advisory committee, town hall meetings, a community survey and the Irvine Senior Citizens Council. The primary goals of the Senior Services Strategic Plan are to identify and support policies and practices that strengthen the emotional, cognitive, physical and social health of the City’s older adults. The Senior Plan provides the City with a vision, set of strategies and an Implementation Matrix to address five priority focus areas between 2012 and 2017. The Irvine City Council adopted the Senior Plan on May 8, 2012.

Five priority areas are identified as the focus of the Plan, and include:

  • Education (including, financial, insurance, employment and advocacy);
  • Housing;
  • Mental and Physical Health; and
  • Recreation and Leisure; and
  • Transportation.

If you have questions regarding the Senior Plan, please contact Sheila Driscoll, Community Services Superintendent, at 949-724-6670 or sdriscoll@cityofirvine.org. You can also view more information on the Senior Services Strategic Plan webpage

How can I become a Senior Services volunteer?
The first step to becoming a Senior Services volunteer is to attend a Volunteer Informational Meeting. At the meeting, you will learn about the many volunteer opportunities available at the Lakeview and Rancho Senior Centers. Meetings are held on the third Wednesday of each month at 10 a.m. or 5 p.m. at the Lakeview Senior Center. To register, turn in your completed Program Registration Form to the Lakeview Senior Center. For more information, call 949-724-6923 or visit the Volunteers webpage.

What special events do you have?
Senior Services is proud to offer a variety of special events throughout the year, including themed luncheons, holiday celebrations and the Senior Fitness Expo. Pick up a copy of the Irvine Senior Connection newsletter or visit irvinesenior.org for a list of upcoming events.

Do you offer any support groups?
Support groups are designed to help you deal with physical, emotional and/or care-giving demands that may overtax your coping abilities. The following groups offer an opportunity to share ideas and receive support from others. For more information, call the Keen Family Center for Senior Resources at 949-724-6926.

Does the Senior Center offer transportation?
The City of Irvine TRIPS program provides a low‐cost, door‐to‐door, wheelchair accessible transportation service to qualified Irvine residents age 18 and older who are unable to drive due to a permanent physical or cognitive disability. Through community mobilization, information and referral, the TRIPS program encourages independence, personal competency and community involvement and is committed to enhancing the quality of life of those individuals who require specialized transportation services. Service is provided Monday through Friday from 7:00 a.m. to 6:00 p.m. with some weekend availability. For more information or to request an application please contact the TRIPS office at 949-724‐7433 between 8 a.m. and 2 p.m., Monday through Friday, or visit the TRIPS webpage. For more transportation options, download the City of Irvine's Mobility Guide.