iAlert is a mass notification system designed to keep Irvine residents and businesses informed of emergencies. By registering with iAlert, time-sensitive voice messages from the City of Irvine may be sent to your home, mobile, or business phone. Text messages may also be sent to mobile phones, e-mail accounts, and hearing impaired receiving devices.
Public mass notification systems have become a critical component of emergency preparation and response. Residents can prepare to be notified of emergencies by providing their landline phones, mobile phones, and e-mail addresses online using the iAlert button on their City of Irvine iAlert self-subscription Web portal.
Public Safety Officials utilize the system to rapidly send out messages when there is a perceived, emerging, or imminent situation that may require community action. Based on the severity of the event, iAlert may be used to contact residents by one or all of the following methods:
- Home phone
- Work phone
- Mobile phone
- Text (SMS) message
Mass notification systems have been credited with saving lives during the 2007 Southern California wildfires by quickly notifying residents of evacuation instructions at all hours.
For details on how the iAlert system works and when it will be used, please view the Frequently Asked Questions section.
How Does it Work?
iAlert has significant capacity to send large volumes of messages through phone, e-mail and text communication channels. When there is an emergency event requiring communication action, authorized officials record a voice, e-mail, or text message that is then delivered quickly to individuals impacted by the event.
Example: A wildfire event triggers an evacuation notice. Officials will use the system to keep citizens residing or working in affected areas informed of critical information as necessary.
The system uses the AT&T 9-1-1 emergency database to contact Irvine residents and businesses. Since there are many instances when the public may not be at home to receive an emergency message, it is critical that residents and businesses provide additional contact information by voluntarily registering mobile phone numbers, e-mail addresses, and pager numbers through the iAlert self subscription web portal.