As part of several strategic initiatives designed to combat visible deterioration, the City of Irvine has adopted a "Zero Tolerance Policy" regarding graffiti. Responsibility for the Graffiti Removal Program is shared between the Community Services and Public Safety Departments.

The process of graffiti removal occurs in the following way: Your telephone call to the appropriate agency (see list below) is logged by and evaluated for severity and urgency of the problem. Based on this assessment, City maintenance staff, a contractor, or the outside agency will be dispatched to the site to eradicate the graffiti.

For City parks and facilities contact the Graffiti Hotline at 949-724-7196.

For Street traffic signs, signal control cabinets, landscape irrigation control cabinets, any utility boxes, sidewalks and roadways, bike trails, etc., contact public works at 949-724-7600.

For County owned property relative to Metro Link train easement, including freeway and highway underpasses that the train goes under/over contact OCTA at 714-920-9578.

For flood control channels and basins contact OC Graffiti Hotline at 714-834-3400.

For freeway underpasses, outside of overpasses (in freeway view), on-ramps, off-ramps and sound walls, contact Cal-Trans Graffiti Hotline at 949-724-2500.

For school property contact IUSD at 949-936-5070 or 949-936-5300.

For association property contact your association and/or your village master association (if applicable).

For private property and/or private business property, shopping centers etc. please contact the owner.

Community Services reports the incident to Public Safety if appropriate. Cases that might be referred for enforcement would be if the caller requests police be notified, if the damage to property is severe, or if recovery of evidence seems likely.

Community Services staff attempts to contact owners of defaced private property to inform them of their responsibility to remove graffiti immediately. Owners of non-City public property (schools, special districts, etc.) are contacted to provide eradication. The owners are offered the option of providing their own eradication, or approving the City's services to complete the work.

Eradication of graffiti on public and private property is
generally completed within 48 hours of discovery.